Xman Pets Privacy Policy

Update and effective date: May 26, 2025

Operating company: Beijing Yiyou Technology Co., Ltd.

Welcome to use Xman Pets. Please (hereinafter referred to as "user" or "you") carefully read all the terms and conditions in this User Privacy Policy (hereinafter referred to as "Privacy Policy"). Unless you accept the terms and conditions of this Agreement, please stop registering, logging in and using all services of Xman Pets. Once you register, log in, use or use this Agreement and other related services in any way, you will be deemed to have accepted the following relevant provisions of this Agreement, and you confirm that you understand and accept the legal agreement with the Company.

Before you use our products or services, please read carefully and fully understand the following terms, and especially pay attention to the terms in bold in this Privacy Policy. If you do not agree to this Privacy Policy, you may not be able to use our products and services normally.

This Privacy Policy is applicable to all our products and services. However, if the product or service has separate privacy terms or privacy agreements, the separate privacy terms or privacy agreements shall take precedence.

Please note that this Privacy Policy applies only to your personal information collected by us, and does not apply to any third party's collection of your personal information, as well as any third party's services or third party's information usage rules. We do not assume any responsibility for any third party's collection, storage and use of your personal information within the scope permitted by law. Therefore, when using third-party services, please pay attention to and carefully read the relevant user agreements and privacy policies displayed to you by the third party, and properly keep and carefully provide your personal information.

This privacy policy mainly explains the following information to you:

1. How do we collect and use your personal information?

2. How do we use cookies and similar technologies?

3. How do we share, transfer and publicly disclose your personal information?

4. How do you understand and control your personal information?

5. How do we store and protect your personal information?

6. How do we protect the personal information of minors?

7. How to update this privacy policy

8. How to contact us

9. Others

10. Third-party SDKs used

1. How we collect and use your personal information

1.1. When you use our products or services, we need/may need to collect and use your personal information: For information necessary for the core business functions of our products or services, in order to ensure the normal operation of the products or services, you must authorize us to collect and use it; if you refuse to provide it, you will not be able to use our products or services normally. For information that may need to be collected for the additional business functions of our products or services, you can choose whether to authorize us to collect it; if you refuse to provide it, the additional business functions will not be realized or will not achieve the effects we intend to achieve, but it will not affect your normal use of the core business functions.

1.2. The functions/scenarios in which you need to authorize us to collect and use your personal information include:

1.2.1. Account registration/login function

(1) When you use the account registration function, we will collect some information that you actively provide to us, either alone or in combination, to identify your real-name identity (mobile phone number, user name, password). Your password will be automatically stored, transmitted, and verified in encrypted form. We will not store, transmit, or verify your password in plain text. We collect this information to complete the registration process, provide you with products or services exclusively for registered users in a continuous and stable manner, and protect the security of your account. You should be aware that the mobile phone number and verification code matching results are your personal sensitive information. We collect this information to meet the requirements of relevant laws and regulations. If you refuse to provide it, you may not be able to use this function of ours. Please consider carefully before providing it.

(2) At the same time, you can also fill in or supplement your nickname, avatar, gender, region, birthday, occupation, signature, interests and hobbies during registration or subsequent use. This information will help us better understand you and provide you with better services. If you do not fill in or delete it later, it will not affect the normal use of the registration/login function.

1.2.2. Graphic or video information production, publishing, communication and interaction functions

(1) When you use video editing to create, upload, publish, live broadcast, listen to, post, communicate and interact on the platform, like, comment, and share services/functions in some of our products or services, in addition to registering and logging in to your account, you may actively provide relevant graphic/video content and interactive information (songs you are listening to, posts, likes, comments, sharing, and communication and interaction information). We will automatically collect the above information from you and display your nickname, avatar, and the content of the information you publish. Please be aware that the information you publish may contain the personal information of others. Please be sure to obtain the legal authorization of others to avoid illegally disclosing the personal information of others. If you do not agree that we collect the above information, you will not be able to use our information publishing function, but it will not affect your use of other products and services we provide to you.

(2) In addition, we will interact with you through push notifications, in-site messages, phone calls, text messages, and emails. You acknowledge and agree that we may send multiple types of notifications to one or more of your contact information (email, phone number, contact address) during the use of our products or services for user notification, identity verification, security verification, and user research purposes. You can independently control the mechanism for receiving message notifications in our products or services. You can control whether you receive message notifications and the specific types of message notifications you receive through "Sidebar-Settings-Message Settings"; in addition, you can unsubscribe through the unsubscribe methods provided in your mobile phone or email.

1.2.3. Friend function

When you use the friend function, we will recommend people you may know and their content to you based on the mobile phone number, address book, people you follow, and relationship chains generated by the use of sharing functions authorized by you or other users (combined with third-party account login information), and recommend you or your content to people you may know. If you do not want us to recommend you or be recommended to people you may know based on the aforementioned functions, you can set it through "Sidebar-Settings-Privacy Settings-Other Settings-Turn on Friend Matching/Allow Friends to Find Me". The collection of address book information requires you to turn on the address book permission, which is personal sensitive information. You can refer to Section 1.3.5 of this Privacy Policy for settings. Please be aware that if the address book uploaded by other users contains your contact information, we will recommend people you may know and their content to you, and recommend you and your content to people you may know.

1.2.4. Customer service and other user response functions

(1) When you interact with our customer service or use other user response functions (submitting feedback online, communicating with online/manual customer service, making after-sales requests for our products or services, exercising your control over relevant personal information, other customer complaints and demands), for the security of your account and system, we need you to provide account information first and match it with your previous personal information to verify your user identity. When you use customer service or other user response functions, we will also collect the following personal sensitive information from you according to the needs of the scenario: contact information (the phone number/email address/QQ number you use when contacting us or other contact information you actively provide to us), and communication information between you and us in the form of text/pictures/audio/video/call records. We collect this information to investigate the facts and help you solve problems. If you refuse to provide it, you may not be able to use our customer service and other user response mechanisms.

1.2.5. Product safety features

(1) When you use our products or services, we need to collect your personal information to protect the security of your account and system when using our products or services, and to help improve the security and reliability of our products and services to prevent any behavior that harms users and society. Specific personal information refers to your account login location, device information, sensor information, login IP address, product version number, language mode, browsing history, network usage habits, service failure information, network logs, personal Internet access records, and personal sensitive information (transaction information, real-name authentication information).

(2) Device information includes hardware model, device MAC address/network device identifier, IMEI, IMSI, MEID, AndroidId, hardware serial number, IDFA, OAID, DeviceId, ICCID, and openUDID. The IMEI, DeviceId, MEID, ICCID, IMSI of the Android system, and the IDFA of the iOS system (depending on the terminal device you use) are collected after you agree to the corresponding permissions. If you do not agree to grant us this permission, we will not be able to collect the corresponding information, but it will not affect your use of the functions of our products.

(3) Log information refers to the operation logs and service logs that we automatically collect and generate when you use our products or services, including your browsing history, likes, shares, comments, search terms and search history, interaction records, favorites, follows, playback records, access date and time operation records.

(4) We will use the above information to comprehensively judge your account, account and transaction risks, conduct identity verification, customer service, detect and prevent security incidents, monitor fraud, archive and backup purposes, and take necessary recording, auditing, analysis and disposal measures in accordance with the law. Once we detect the existence or suspected existence of account security risks, we will use the relevant information to conduct security verification and risk elimination to ensure the security of the products and services we provide to you, so as to protect your rights and interests from infringement. At the same time, when account or system security issues occur, we will collect this information to optimize our products and services.

(5) To ensure the security of your device’s operating environment and prevent malicious programs and cheating, we will collect the necessary software list information installed or running on your device, including the software package name and software name, after you agree to this Privacy Policy and when you need to call or wake up a third-party application. Please be aware that the software list information alone cannot identify your specific identity.

1.2.6. Free traffic function

If you use the free data function, we will obtain your mobile phone number through our partners and collect your SIM card serial number, IMSI (International Mobile Subscriber Identity), and operator information to determine whether you meet the free data conditions in order to provide the free data service. Mobile phone numbers are personal sensitive information. After obtaining your consent, we will use encryption technology to collect them for the aforementioned functions.

1.2.7. When you use some of our interactive functions, we need to obtain information about your device to achieve the aforementioned functions.

1.3. For the information that may need to be collected when using the additional business functions of our products or services, you can choose whether to authorize us to collect it; if you refuse to provide it, the additional business functions will not be realized or will not achieve the effects we intend to achieve, but it will not affect your normal use of the core business functions. This information generally requires you to cooperate in opening the corresponding device permissions to obtain it, so you can manage it by collecting the corresponding permissions on the device settings page. At the same time, you can also turn on/cancel the corresponding permissions through "Sidebar-Settings-Privacy Settings". When you turn on this permission, it is deemed that you authorize us to access, obtain, collect, and use your corresponding personal information; when you cancel this authorization, we will no longer collect this information, and we will no longer be able to provide you with the above-mentioned corresponding services; but unless you delete your personal information in accordance with the law, your cancellation will not affect our processing and storage of personal information based on your previous authorization. You can choose whether to provide personal information in the following circumstances:

1.3.1. Additional business functions based on device storage/album permissions

When you upload/update your account avatar, create and publish graphics/videos, comment, or post business functions, we will need to obtain your device storage/album permissions and collect the files, images, and video content information (personal information) you provide.

1.3.2. Additional business functions based on device camera permissions

When you use the functions of setting or updating avatar/personal space background image, album management, image saving, video recording, publishing graphic/video content, uploading cover and encountering personal cover, we will need to obtain the camera permission of your device and collect the picture and video content information (personal information) you provide.

1.3.3. Additional business functions based on device microphone permissions

When you use the video recording function, we will need to obtain the microphone permission of your device and collect your voice information and voice interaction information (personal information).

1.3.4. Additional business functions based on device calendar permissions

When you use the Pet Care App to add reminders or notes, we will need to read/write the calendar permission of your device and collect your calendar information (personal information).

1.3.5. Additional business functions based on device address book permissions

When you use the functions of adding friends or inviting address book friends, we will need to obtain the address book permission of your device and collect relevant address book information (contact name and corresponding contact information, address book friend list). At the same time, we will recommend people you may know and their content to you based on the collected address book information, and recommend you and your content to people you may know; you can set it through "Sidebar-Settings-Privacy Settings-Other Settings-Turn on Friend Matching/Allow Friends to Find Me". However, your behavior of turning off the "Turn on Friend Matching/Allow Friends to Find Me" setting will not affect our previous collection and use of information based on your permission. Address book information is personal sensitive information, please be cautious when turning on address book permissions.

1.3.6. Additional business functions based on location permissions

(1) When using the pet walking function, nearby, regional rankings, search by distance and other location-based positioning functions, and using the positioning function when posting updates, we need to apply for your location permission and collect your location information (personal sensitive information) after your authorization. The location information is used to provide pet walking tracks and pet walking record information. It will also be used for nearby people services and to synchronize your works to regional rankings, allowing you to view the competition rankings in your area and display your location when posting updates.

(2) When you use our products, we will analyze your approximate geographic location through your IP address. If the analysis results show that you are located in a country or region outside of mainland China, we will need to apply for your location permission and collect your location information (personal sensitive information) after your authorization to determine whether you are in the copyright authorized area. Geographic location information is personal sensitive information. If you do not provide it, you may not be able to use related functions, but it will not affect your use of our other services.

1.3.7. Additional business functions based on floating window permissions

When you add notes or reminders, we need to apply for your floating window permission to enable the small window to display the current reminder or note content. The floating window permission is a special sensitive permission. If you do not provide it, you may not be able to see the reminder or note through the small window, but it will not affect your use of our other functions or services.

1.3.8. Necessary for service content, maintenance/improvement of our products or services

(1) In some of our products or services, we will display pictures or videos posted by users, as well as their service content. This is done in accordance with our platform operation strategy. At the same time, in order to provide you with better service content and advertisements that you may be more interested in, so that you can have a better product or service experience or other purposes you agree to, we will also push targeted advertisements based on your relevant personal information, user portraits, etc. In this process, we will collect your search history, playback history, number of times you browse service content and advertisements, and behavioral information on your interactions with them, likes/shares/comments/interaction information, collection records, playback time, order information, IP address, access date and time, your preferred online behavior, interest preferences, device information, and necessary software lists in one of our products or services, and perform algorithm modeling, programmatic advertising algorithm modeling, user behavior analysis, and user portraits in a comprehensive statistical and analytical manner, either alone or in combination with certain information from other services, to help us better understand how you use our products or services, maintain and improve our products or services, or provide you with different services.

(2) You authorize us to share with our partners who have entrusted us to carry out information promotion and advertising (see third-party SDK service details) the indirect user profiles, de-identified device information, or anonymized analysis and statistical information that we have formed using your relevant information but cannot identify your personal identity information, so as to help them make advertising or decision-making recommendations, improve the effective reach of advertising, and measure the effectiveness of advertising and related services without identifying your personal identity.

1.4. We may collect specific information about your use of our products or services for other reasonable purposes, including: questionnaire responses, operational activities, and relevant information we obtain when you interact with Haohaoyoupet/our partners for research and development and improvement, comprehensive statistics, data analysis or processing, other purposes with your consent or authorization, compliance with legal provisions or other reasonable purposes.

1.5. Information shared by other users contains your information and how we use it

If other users post comments, replies, photos, audios, or videos that may contain your information, and you believe that your personal information has been infringed, please contact us through the complaint method and contact information in Article 8 below for processing.

1.6. Your personal information collected indirectly from external third parties

1.6.1. You acknowledge and agree that we cannot obtain the personal information you provide to external third parties or the personal information collected by external third parties, and we will not use unconventional methods (maliciously interfering with the other party's App data) to obtain your personal information without authorization through software programs. If it is necessary to indirectly collect your personal information from a third party due to the necessity of business development, and we provide you with products or services directly or jointly, we (or a third party) will clearly inform you of the source, type, purpose, method and business function of your shared personal information and the scope of authorization and consent before collection (if the method and scope of use exceed the scope of your original authorization by the third party, we will obtain your authorization and consent again). This scenario includes when you log in to our products or services directly through a third-party account, the account information (avatar, nickname) you authorize to share that we obtain from the third party, when some of our products/services are provided by business partners or jointly provided by us and business partners, for the smooth development of necessary/reasonable business, we indirectly collect some of your information from some business partners, and the content related to you (comments, dynamics, pictures, photos, videos) published by other parties when using our products or services.

1.6.2. In addition, before indirectly collecting your personal information, we will clearly require the third party in written form (such as an agreement, a letter of commitment) to collect your personal information indirectly after informing you of the information content to be shared and obtaining your explicit consent. If your personal sensitive information is involved, we require the third party to obtain your reconfirmation before providing it to us for use, and require the third party to make a commitment to the legality and compliance of the source of personal information at the level of the agreement. If the third party violates the regulations, we will clearly require the other party to bear the corresponding legal liability. We will protect the indirectly collected personal information with the same protection means and measures as we use for the directly collected user personal information.

1.7. Exceptions

You fully understand and agree that we do not need your authorization or consent to collect and use your personal information in the following circumstances:

(1) Related to our fulfillment of obligations prescribed by laws and regulations;

(2) directly related to national security or national defense security;

(3) directly related to public safety, public health, or major public interests;

(4) directly related to criminal investigation, prosecution, trial and enforcement of judgment;

(5) For the purpose of protecting your or other individuals’ life, property, or other major legal rights and interests, but it is difficult to obtain your consent;

(6) The information collected is disclosed by you to the public or collected from legal and public channels (such as legal news reports, government information disclosure, etc.);

(7) Necessary for entering into and performing relevant agreements or other written documents with you;

(8) Necessary for maintaining the safe and stable operation of our products or services, such as discovering and resolving product or service failures;

(9) Other circumstances required by competent authorities, laws and regulations, etc.

1.8. Please understand that the functions and services we provide to you are constantly updated and developed. If a function or service is not described above and collects your personal information, we will explain the content, scope and purpose of information collection to you separately through updating this privacy policy, startup or browsing interface prompts, pop-ups, website announcements, in-site messages, interactive processes, website announcements, etc., and provide you with a way to choose consent on your own, and collect information after obtaining your consent. In this process, if you have any questions about related matters, you can contact us through the methods provided in Article 8 of this Privacy Policy, and we will answer you as soon as possible.

2. How we use cookies and similar technologies

Cookies and similar technologies are commonly used on the Internet. When you use Good Pet Care and related services, we may use related technologies to collect your information. We use Cookies and similar technologies mainly to achieve the following functions or services:

2.1. Ensure the safe and efficient operation of products and services: We may set authentication and security cookies or anonymous identifiers to help us confirm whether you have logged into the service safely or whether you have encountered theft, fraud or other illegal activities. These technologies will also help us improve service efficiency and increase login and response speed.

2.2. Help you have an easier access experience: Using such technologies can help you save the steps and processes of repeatedly filling in your personal information and entering search content (for example: filling in forms).

3. How we share, transfer and publicly disclose your personal information

3.1. Sharing

We will not share your personal information with companies, organizations or individuals other than our pet care service providers, except in the following circumstances:

3.1.1. Sharing under legal circumstances: We may share your personal information with relevant administrative and judicial authorities in accordance with laws and regulations, litigation, dispute resolution needs, or requirements made by administrative and judicial authorities in accordance with the law.

3.1.2. Sharing with explicit consent: We will share your personal information provided by a third party with other parties after obtaining your and/or your parents or guardians’ consent.

3.1.3. Sharing between apps of Xman Pets: In order to provide you with consistent services, identify account anomalies, protect the personal and property safety of users or the public from infringement based on the unified account system of Xman Pets, and facilitate your unified management, you know and agree that your relevant personal information may be shared as necessary within Xman Pets products and services. We will share your account information when you log in with your account. If we need to share your personal sensitive information or need to change the purpose of using and processing personal information, we will ask for your authorization and consent again.

3.1.4. Sharing with business partners: You understand and agree that we may need to share some of your information with some business partners for the necessary/reasonable business operations, to fulfill our obligations in the relevant user agreements or this Privacy Policy, to exercise our rights or to comply with legal requirements. However, we promise that we will only share your necessary personal information. If we share your sensitive personal information or change the purpose of using and processing your personal information, we will ask for your authorization and consent again. In particular, some specific modules or functions in the products and services we provide may be provided by the business partner's application programming interface (API), business partner software tool development kit (SDK), or our products and services may be linked to business partners through the business partner's application programming interface (API), software tool development kit (SDK). Regardless of the business partner and form of cooperation, we will conduct strict security detection and access assessments and require them to handle your personal information in accordance with no less stringent than this Privacy Policy and appropriate confidentiality and security measures. We share information with business partners and use it in the following ways:

(1) Information sharing and usage with third-party SDK business partners related to the functions/services of Xman Pets:

Our products may include third-party SDKs or other similar applications. If you use such services provided by third parties on our platform, you agree that they will directly collect and process your information in the form of embedded codes and plug-ins. The collection and processing of information by the aforementioned service providers is subject to their own privacy terms and is not subject to this policy. In order to maximize the security of your information, we recommend that you review the privacy terms before using any third-party SDK services. To protect your legal rights and interests, if you find that there are risks with the SDK or other similar applications, it is recommended that you immediately terminate the relevant operations and contact us in a timely manner. Details of third-party SDK services currently included in our products.

(2) Information sharing and usage with third-party API interface business partners related to the functions/services of Xman Pets:

Some functions or services in our products may need to be provided by calling third-party API interfaces. In this case, in order to meet the security of the third-party API interface and realize the needs of specific product functions or services, we need to share some of your personal information with the third party, the API partners we have connected and related information. For details of the third-party SDK services currently included in our products, please see this link .

(3) Third-party merchants on our platform: In order to fulfill your needs of purchasing products or services and enjoying after-sales services, we will share your order information and transaction-related information with third-party merchants on our platform. When you order performance tickets, we will provide your contact information (contact name, mobile phone number, detailed address, all of which are personal sensitive information) to the ticketing party (Maoyan Ticketing) so that we can send you the performance tickets.

(4) Sharing with partners who jointly provide a service with us: When we cooperate with a third party to jointly launch membership services or other paid services, you agree that we can share your relevant ordering information with the third party in order to resolve refunds, disputes, etc. between us or the third party and you. When we jointly carry out marketing activities with our partners, in order to provide you with normal services and meet your service needs, we will obtain your authorization separately and synchronize your relevant information (subject to your authorization content) to the partner after your authorization.

(5) Sharing with partners who are entrusted by Haohao Pets to provide a service: When we carry out [customer service, user research, event prize distribution or other business that needs to be entrusted to a third party], we may need to share your necessary user personal information with partners to complete the aforementioned matters. In this case, we will use appropriate methods to share after obtaining your consent; at the same time, we will strictly screen partners and require them to handle your personal information in accordance with no less stringent than this Privacy Policy and appropriate confidentiality and security measures.

3.2. Transfer

As the business of Pet Care develops, or as its affiliates may undergo mergers, acquisitions, asset transfers or similar transactions, your user information may be shared with third parties.

3.3. Public Disclosure:

We will only disclose your personal information in the following circumstances:

(1) With your explicit consent or based on your active choice, we may disclose your personal information publicly.

(2) If we determine that you have violated laws and regulations or seriously violated the relevant service agreements or rules of the Xman Pets platform, or in order to protect the personal and property safety of Xman Pets users or the public from infringement, we may disclose your personal information in accordance with laws and regulations or with your consent.

3.4. Exceptions to prior authorization and consent when sharing, transferring, or publicly disclosing personal information

In the following circumstances, we do not need to obtain your prior consent to share or disclose your information:

(1) Related to our performance of legal and regulatory obligations.

(2) Those directly related to national security and national defense security.

(3) Directly related to public safety, public health, or major public interests.

(4) Directly related to criminal investigation, prosecution, trial and enforcement of judgment.

(5) Where it is necessary to protect the life, property, or other major legitimate rights and interests of the personal information subject or other individuals, but it is difficult to obtain the authorization and consent of the individual.

(6) The personal information involved is disclosed to the public by the personal information subject on his/her own accord.

(7) Personal information is collected from lawful publicly disclosed information, such as legitimate news reports, government information disclosure, academic research results, etc.

(8) Other circumstances prescribed by laws and regulations.

4. How can you understand and control your personal information?

We will do everything possible to take appropriate technical measures to ensure your control over your personal information, including: you can access, correct/modify, and delete your personal information, and you can also withdraw your previous consent to your personal information. At the same time, you can also cancel your account for raising pets. In order to facilitate your exercise of your above-mentioned control rights, we provide you with operation instructions and operation settings on the relevant function pages of the product, and you can operate them yourself. If you have any doubts or difficulties during the operation, you can contact us in the manner agreed in Article 8 of this Privacy Policy, and we will handle it for you in a timely manner. When understanding, updating, correcting and deleting the aforementioned information, we may ask you to authenticate your identity to ensure the security of your account. In general, you can modify the information you submit at any time, but for security and identity recognition considerations, you may not be able to modify certain initial registration information, verification information and authentication information provided during registration.

4.1. Access to Personal Information

4.1.1. After entering the Pet Care app, you can view your avatar, nickname, and account information in [My Profile] - [Avatar] - [Edit Profile in the upper right corner].

4.1.2. After entering the "Xman Pets", you can click [My Homepage], [My Answers], and [My Favorites] on the [My] page to view the information you have followed or participated in, including uploaded works, videos, posted comments, and favorited information.

4.1.3. After entering the Pet Care app, you can click [My Homepage] on the [My] page and view your friends, followers, fans, and visitors by clicking on Follow, Fans, and Likes respectively.

4.2. Deletion of Personal Information

Generally speaking, we will only keep your personal information for the shortest possible period of time or as required by laws and regulations. To facilitate your exercise of your right to delete, we provide you with two ways: online self-deletion and submitting a deletion request to us.

4.2.1. For some of your personal information, we provide you with operation instructions and operation settings on the relevant function pages of the product, and you can delete it directly. Once you delete it, we will delete or anonymize such information, unless otherwise provided by laws and regulations. You can delete your personal information by yourself in the following ways:

(1) After entering the "Xman Pets" app, you can click "My Homepage", "My Answers", and "My Favorites" on the "My" page to view the information you have followed or participated in, and then delete the works and videos you uploaded, the comments you posted, and the information you have collected.

(2) After entering the app "Xman Pets", you can click "My Homepage" on the "My" page and click "Follow", "Fans", and "Likes" respectively to cancel or delete your friends, followers, fans, and visitors information.

(3) When you log in using a third-party account or mobile phone number, you can enter the settings interface through [My] - [Settings] in the upper right corner, and then click on "Deregister Account" to permanently delete the account.

4.2.2. In the following circumstances, you may directly request us to delete your personal information by using the contact information specified in Article 8 of this Privacy Policy, except where the data has been anonymized or otherwise provided for by laws and regulations:

(1) We collect and use your personal information in violation of laws and regulations;

(2) We violate our agreement with you by collecting or using your personal information;

(3) Other circumstances prescribed by laws, regulations, etc.

4.2.3. We will explain in detail in other special terms of this Privacy Policy how we handle your personal information after you no longer use the products or services we provide and cancel your Pet Care account, or after we terminate some or all of our products or services.

4.2.4. You understand and agree that when you delete information from our products or services, we may not immediately delete the corresponding information from the backup system, but we will delete the information when the backup is updated.

4.2.5. Message settings:

(1) iPhone message settings require you to change notification permissions in your device settings.

(2) Chat Settings: If you do not want to chat with certain people or receive chat messages, you can choose who can chat with me.

(3) Blacklist settings: You can remove people from your blacklist. After they are removed, they can chat with you, follow you, or apply to be your friend.

4.3. Correction of Personal Information

4.3.1. After entering the Pet Care app, you can correct or modify your avatar, nickname and other information in [My] - click on the avatar - [Edit Information] in the upper right corner.

4.4. Obtaining a copy of your personal information

If you need a copy of your personal information, you can contact us through the method provided in Article 8 of this Privacy Policy. After verifying your identity, we will provide you with a copy of your personal information (basic information, identity information) in our services, except as otherwise provided by laws and regulations or otherwise agreed upon in this policy.

4.5. Withdrawal of consent

4.5.1. If you want to change the authorization of relevant permissions (location, address book, camera, photo album, microphone, calendar), you can modify it through your hardware device, or operate it in the relevant function setting interface of our products or services (operation path: [My] - [Settings] - [Privacy Statement], detailed instructions are in Article 1.3 of this Privacy Policy). You can also permanently withdraw all authorizations for us to continue to collect your personal information by canceling your Haohao Yang Pet account. If you encounter any operational problems during this process, you can contact us through the methods provided in Article 8 of this Privacy Policy.

4.6. Complaints and Reports

If you believe that your personal information rights may be infringed, or if you find clues of infringement of your personal information rights, you can contact us by going to the user feedback interface in the sidebar [Settings] - [Help and Feedback] - [Feedback]. You can also contact us through the contact information in Article 8 below.

4.7. Account cancellation

If you decide not to use our products and services anymore, you can log out by going to [My] - click on your profile picture - click [Settings] - [Deregister Account] in the upper right corner. Before you log out of your account, to protect the security of your account and ensure that you log out of your account yourself, we will verify your personal identity, commonly used devices and other information. We would like to remind you that your account logout is irreversible. Once you log out of your account, we will delete or anonymize the information about your account.

4.8. If we terminate the operation of a service or product, we will notify you at least thirty days in advance by announcement or other reasonable and effective means, and delete or anonymize your information after the termination of the service or operation.

4.9. Please understand and be aware that, in accordance with laws and regulations, we may not respond to your requests for inquiry, correction/modification, deletion, withdrawal of consent, cancellation, or obtaining a copy of personal information in the following circumstances:

(1) Related to our fulfillment of obligations prescribed by laws and regulations;

(2) directly related to national security or national defense security;

(3) directly related to public safety, public health, or major public interests;

(4) directly related to criminal investigation, prosecution, trial and execution of judgment;

(5) We have sufficient evidence that you have subjective malice or abuse of rights;

(6) For the purpose of protecting your or other individuals’ life, property, or other major legal rights and interests, but it is difficult to obtain your consent;

(7) responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;

(8) involving trade secrets;

(9) Other circumstances prescribed by laws, regulations, etc.

5. How we store and protect your personal information

5.1. Location, duration and method of storage

5.1.1. We abide by the laws and regulations and store the user personal information collected in China in China. At present, we do not transfer or store your personal information across borders. If cross-border transfer or storage is required in the future, we will inform you of the purpose, recipient, security measures and security risks of the information out of the country and obtain your consent.

5.1.2. Generally speaking, we only store your personal information for the shortest period necessary to achieve the purpose or under the conditions stipulated by laws and regulations, and delete or anonymize your personal information after the personal information retention period expires. However, in the following circumstances, we may change the storage period of personal information on the premise of complying with laws and regulations:

(1) To comply with relevant laws and regulations;

(2) To comply with court judgments, rulings or other legal procedures;

(3) To comply with the requirements of relevant government agencies or legally authorized organizations;

(4) Purposes that are reasonably necessary to implement the relevant service agreements or this Privacy Policy, safeguard the public interest, protect the personal and property safety or other legitimate rights and interests of our customers, us or our affiliates, other users or employees;

(5) Other circumstances required by laws and regulations or with your authorization and consent.

5.1.3. We will store your information through security technology protection measures, including local storage, data cache, database and server logs. When our products or services cease to operate, we will notify you in an appropriate manner (push notification, in-site letter, announcement, etc.) and delete or anonymize your personal information within a reasonable period of time.

5.2. Information security measures

5.2.1. To protect the security of your personal information, we use various security measures within a reasonable security level to protect your information and prevent data from being accessed, disclosed, used, modified, damaged or lost without authorization. For example, we use encryption technology (such as SSL) and anonymization to protect your personal information.

5.2.2. We have established a special management system, approval process and organization to ensure information security. For example, we strictly limit the scope of personnel who can access information, require them to comply with confidentiality obligations, and conduct reviews.

5.2.3. We encourage our staff to learn information security knowledge, improve awareness of personal information security protection, and provide information security training to our staff regularly or irregularly.

5.2.4. If a security incident such as personal information leakage unfortunately occurs, we will activate the emergency plan in accordance with the requirements of laws and regulations to prevent the security incident from expanding, and promptly inform you of the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, your suggestions for self-prevention and risk reduction, and your remedial measures. We will promptly inform you of the relevant situation of the incident by email, letter, phone, push notification, etc. When it is difficult to inform users one by one, we will take reasonable and effective ways to issue announcements. At the same time, we will also proactively report the handling of personal information security incidents in accordance with the requirements of the regulatory authorities.

5.2.5. The Internet environment is not 100% safe. We do not need to bear any responsibility for the following situations where your information is leaked and the resulting damages are not caused by our fault:

(1) Any personal data leakage, loss, theft or tampering caused by any force majeure that affects the normal operation of the network, such as hacker attacks, computer virus intrusion or outbreak, temporary closure due to government regulation, etc.

(2) The disclosure of personal data caused by linking to other websites or accepting services from third parties during the use of Pet Care Services, and any legal disputes and consequences resulting therefrom.

(3) If you actively disclose, upload, publish or provide your personal information to a third party when using our services (such as leaving messages, comments, etc.), other users may collect your personal information.

(4) Content posted by other users that contains the portrait, voice, name, age, and other material information of you or your minor guardian (child). If you do not agree that we may display the aforementioned content in our products and services, please contact us using the contact information in Article 8 below.

7. How this Privacy Policy is updated

7.1. As our service scope expands, we will update the terms of this Privacy Policy in a timely manner, and the updated content will constitute a part of this Privacy Policy. If the updated Privacy Policy causes a substantial change in your rights, we will notify you by prominently displaying a message, pushing a message, red dot prompt, etc. before the update. If you continue to use our services, you agree to be bound by the updated Privacy Policy. To avoid you not being informed of updates in a timely manner, please read this Privacy Policy frequently. You can view the updated "Privacy Policy for Raising Pets Well" in "[My] - [Privacy Statement]".

7.2. The updated “Privacy Policy for Raising Pets Well” will take effect on the date of update and replace the previous “Privacy Policy for Raising Pets Well”.

8. How to contact us

We have set up a personal information protection specialist. If you have any questions or comments about the content of this privacy policy, or if you have any questions or comments about the practice and operation of this privacy policy, you can contact us through the following methods: ysc322@163.com. Generally, we will respond within 1-5 working days.

If you are not satisfied with our response, especially if our processing of personal information has harmed your legitimate rights and interests, you may also seek relief through the dispute resolution methods provided for in this Privacy Policy.

9. Others

This Privacy Policy is an important part of the "Xman Pets User Service Agreement" and related agreements. The definitions of terms in this Privacy Policy refer to the "Xman Pets User Service Agreement" and apply to related services.

10. Third-party SDKs used

In order to reduce the impact of bugs in the use of products, improve the user experience, and use statistics and analysis data to provide basic anti-cheating capabilities, device application performance monitoring services, etc., our products integrate Umeng + SDK; in order to achieve full functional needs, Umeng services may remain open in the front and back of the application. When the Umeng service is open, it is necessary to collect your device information (IMEI/Mac/Android ID/IDFA/OPENUDID/GUID/SIM card IMSI/ICCID/WIFI/geolocation), installed application list/task list/running process information and other information; in order to provide anti-cheating capabilities, the Umeng SDK will obtain the above device serial number information from time to time when it is running in the foreground to ensure the correctness of the service.

SDK name: umeng SDK/Umeng Mobile Statistics SDK

Service Type: Statistical Analysis

Types of personal information collected: device information (IMEI/MAC/AndroidID/OAID/IDFA/OpenUDID/GUID/IP address/ICCID/SIM card IMSI information, etc.) and rough location . The following information is collected according to different statistical dimensions: SDK/API/JS code version, browser, Internet service provider, platform, timestamp, application identifier, application version, application distribution channel, independent device identifier, device model, sensor parameters, terminal manufacturer, terminal device operating system version, session start/stop time, language location, time zone and network status (WiFi, etc.), hard disk, CPU and battery usage. Installed Application implements application installation and uninstallation statistics based on the application list. The collected gyroscope data is only used to improve the user experience and optimize the performance and functions of the application. For example, it is used for character control in games and positioning of augmented reality (AR) experience.

Read WiFi BSSID to identify devices, optimize network connections and ensure security.

Purpose of collection:

Generates a desensitized unique identifier for end-user devices based on device information to ensure the provision of SDK services;

Based on the rough location, it is used for application analysis in regional dimensions and provides regional data reports;

Uninstall analysis function: realize application installation and uninstallation statistics based on the application list;

SDK Name: Bugly Android

Developer: Shenzhen Tencent Computer Systems Co., Ltd.

Service type: Determine the ANR status of the current process, troubleshoot crashes, and help APP improve stability

Types of personal information collected: device MAC address, software installation list, phone model, phone brand, Android system version, Android system API level, manufacturer system version, CPU architecture type, whether the device is rooted, disk space occupied, sdcard space occupied, memory space occupied, network type, the name and PID of the currently running process of the application (only read, not saved locally or uploaded to the server)

SDK Privacy Policy link: https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56

SDK name: Amap

Purpose: To provide users with services based on geographic location information

Information collected and shared: IMSI (International Mobile Subscriber Identity), geolocation

Official website link: https://developer.amap.com

SDK name: Pangolin Advertising SDK

Developer: Beijing Bytedance Network Technology Co., Ltd.

Purpose of use: Providing advertising services, anti-cheating

Usage scenario: Used when users use the App

Types of personal information: device information (device brand, model, software system version, resolution, network signal strength, IP address, device language, sensor information, wireless network SSID name, WiFi router MAC address, device MAC address and other basic information) Device identifier (such as IMEI, AndroidID, OAID, IMSI, ICCID, GAID only for GMS services, MEID, DEVICEID, device serial number build_serial, the specific fields vary depending on the software and hardware versions) Application information: developer application name, application package name, version number, application foreground and background status, application software list, installed applications and other information; Location information (GPS location and WLAN access points, Bluetooth and base stations, etc., precise location information or coarse location information); Advertising information: interactive data such as advertising display, clicks and conversions; Performance data: such as crash data, performance data; Other information: operator information, device time zone; Get information about running processes.

Collection method: SDK collection

SDK Privacy Policy Link: https://www.csjplatform.com/privacy

SDK name: Jiguang Push

Function: Information push and system log analysis So that we can provide services to you on your device, we may associate your device information or phone number with your account.

Device parameters and system information (device type, device model, system version, and related hardware information): used to identify the user's device type, device model, system version, etc., to ensure accurate message delivery; device identifiers (IMEI, IDFA, Android ID, GID, MAC, OAID, VAID, AAID, IMSI, MEID, UAID, SN, ICCID, SIM information): used to identify unique users, ensure accurate delivery of push notifications and accurate statistics of push notifications; network information (IP address, WiFi information, base station information, DNS address, DHCP address, SSID, BSSID) and location information (latitude and longitude): used to optimize the network connection requests between the SDK and the Jiguang server, ensure the stability and continuity of the service, and realize the regional push function, software list information (including software list and software running list information);

Purpose of use: To ensure accurate delivery of push notifications and accurate statistics of push notifications, to provide advertising services, anti-cheating, and to ensure compatibility of services on different devices. Used to identify the user's application environment and determine the information of installed apps, to help you identify abnormal software and block batch automation operations of machine programs, and to protect user account security, etc.

SDK name: WeChat OpenSDK Android

Developer: Shenzhen Tencent Computer Systems Co., Ltd.

Purpose of use: Call third-party payment

Usage scenario: used when users use WeChat payment

Types of personal information: device information (such as IMEI/IMSI, SIM card serial number/MAC address, android_id, SSID, BSSID, basic device information [model/manufacturer, etc.]), network information, used for security risk control during user payment;

Collection method: SDK collection

SDK Privacy Policy link: https://support.weixin.qq.com/cgi-bin/mmsupportacctnodeweb-bin/pages/RYiYJkLOrQwu0nb8

SDK name: APP payment client SDK

Developer: Alipay (Hangzhou) Information Technology Co., Ltd.

Usage scenario: third-party payment

Purpose of use: Provide users with Alipay payment function based on user selection

Types and fields of personal information collected: device identification information (OAID, Android ID, IMSI, MAC address), device model, IP address, device software version information

Collection method: SDK independent collection

Official website link: https://docs.open.alipay.com/54

SDK Privacy Policy link: https://opendocs.alipay.com/open/54/01g6qm#%E6%94%AF%E4%BB%98%E5%AE%9D%20App%20%E6%94%AF%E4%BB%98%E5%AE%A2%E6%88%B7%E7%AB%AF%20SDK%20%E9%9A%90%E7%A7%81%E6%94%BF%E7%AD%96

SDK name: Number Authentication

Third-party entity: China Mobile Internet Co., Ltd.

Usage scenario: One-click login with mobile phone number

Types and fields of personal information collected: We need to collect your phone number, operator type, and network type to obtain your mobile phone number for one-click login/phone number verification

SDK name: ShareSDK-Android

Developer: Shanghai Zhangzhitao Information Technology Co., Ltd.

SDK Privacy Policy link: https://www.mob.com/wiki/detailed?wiki=638&id=14